Our SaaS platform for Talking Folio allows us to visually layout conversation flows, content and logic, in a simple easy-to-follow way for business partners. Our capability to document live customer voice journeys in a digital platform is unique to us.
Identify and create the different parts of a conversational flow between the voice assistant and a customer
Visually stitch the conversation together to understand how a customer will interact with your voice skill. Delve into where the decisions for conversational paths need to occur. Present visual cues via text, graphics or animations at the appropriate stages in the conversation. Add custom audio clips to create a more appealing engagement.
Using our Voice Customer Journey feature, layout the conversation between all the participants in the engagement. Document what the voice assistants will say, track the visual animations that you display and use the scripts that are generated for testing your skill before launch!
